Lutron Commercial Honeycomb Shades documents
Lutron's Commercial honeycomb option holds shared reference documents: the warranty, two performance specifications, a care note and a CAD block.
4 documents Newest revision first
Commercial honeycomb shade documents
| Document | Type | Drive class | Revision | Date |
|---|---|---|---|---|
| 3685115Sivoia QS Specification Submittal: Shading Solutions 8-Year Warranty Policy | Specification Submittal | Commercial Contract Manual, Roller 20 to 300 | C | Dec 2024 |
| 3683231Sivoia QS Application Note: Care and Maintenance of Window Treatments | Application Note | Clutch, Commercial Contract Manual, Roller 20 to 300 | C | |
| Sivoia QS CAD Drawing: Shade Equipment CAD Block | CAD Drawing | |||
| 122400Sivoia QS Performance Specification: Section 122400, Window Shades | Performance Specification | Roller 20 to 300 |
About Commercial honeycomb shades
Lutron's Commercial honeycomb option is a group of shared reference documents, with no honeycomb submittal of its own. Lutron's shade submittals 085745, 085275 and 085300 sit under Serena and Triathlon.
- Warranty: Shading Solutions eight-year limited warranty 368-5115, rev C
- Performance specification 122400: Section 122400, Window Shades
- Performance specification 260943: Network Lighting Controls, HomeWorks
- Application note 3683231, rev C: Care and Maintenance of Window Treatments
- CAD block: Sivoia QS shade equipment
Warranty terms
Lutron's warranty 368-5115 covers the electronic drive unit, shade fabric and shade hardware for eight years from shipment. Wall controls, interfaces and system accessories carry one year.
What the policy excludes
Lutron's policy 368-5115 excludes on-site labor and is void where a component is concealed or inaccessible in the building structure. Lutron caps its total liability at the amount paid for the system.
Writing it into a tender
Lutron's warranty policy 368-5115 travels with the shade's own specification submittal, and the CAD block goes onto the drawings. Performance specifications 122400 and 260943 cover the sections their titles name; note 3683231 belongs in the operation and maintenance file.
Which Commercial honeycomb shade product to specify
Six options, each with the case it suits and the limits Lutron prints for it. The source link opens the document that states them.
| Option | Pick it when | Limits | Source |
|---|---|---|---|
| Commercial honeycomb shade | A honeycomb shade tender: the shade submittals 085745, 085275 and 085300 sit under the Serena and Triathlon options, not here. |
| 085745Serena and Architectural Honeycomb Shades Specification Submittal 085275Serena Insulating Honeycomb Shades Specification Submittal 085300Serena Cable-Guided Insulating Honeycomb Shades Specification Submittal |
| Shading Solutions eight-year limited warranty (368-5115) | A tender, submittal package or handover file that needs Lutron's warranty terms: cover periods, credit schedule, exclusions and claim route. |
| 3685115Sivoia QS Specification Submittal: Shading Solutions 8-Year Warranty Policy |
| Performance specification 122400 (Section 122400, Window Shades) | A project specification that needs Lutron's Section 122400 window shades document. |
| 122400Sivoia QS Performance Specification: Section 122400, Window Shades |
| Performance specification 260943 (Network Lighting Controls, HomeWorks) | Shades written into a HomeWorks network lighting controls package. |
| 260943 |
| Application note 3683231 (Care and Maintenance of Window Treatments) | An operation and maintenance manual or handover file that needs Lutron's care and maintenance note for window treatments. |
| 3683231Sivoia QS Application Note: Care and Maintenance of Window Treatments |
| Sivoia QS shade equipment CAD block | Drawings that need Lutron's shade equipment CAD block. |
|
Questions about Commercial honeycomb shades
Six questions specifiers ask about the Commercial honeycomb documents, answered from Lutron's warranty policy and the document titles.
What is in the Commercial honeycomb shades section of the Lutron library?
Lutron's Commercial honeycomb option holds shared documents and no honeycomb shade submittal.
- Warranty policy 368-5115 and care note 3683231
- Performance specifications 122400 (Window Shades) and 260943 (HomeWorks)
- Sivoia QS shade equipment CAD block
The Serena and Triathlon options carry the honeycomb shade submittals 085745, 085275 and 085300.
How long is the Lutron shading warranty?
Eight years from shipment for the electronic drive unit, shade fabric and shade hardware, per Lutron's limited warranty policy 368-5115.
- Wall controls, interfaces, system accessories: one year
- Remedy within the period: repair, or credit toward a comparable replacement
- Credit: 100% to five years, 50% to eight years, nothing after
Lutron's replacement parts do not restart the warranty period.
What does the Lutron shading warranty exclude?
Lutron's warranty policy 368-5115 excludes on-site labor, equipment outside the system and damage to other property.
- On-site labor: diagnose, remove, repair, replace, reinstall, reprogram
- Outside equipment: building wiring, non-Lutron timeclocks, photosensors, motion detectors
- Faults: wear and tear, misuse, incorrect installation, wrong line voltages, fuses or breakers, incompatible devices, poor ventilation, unauthorized repairs, vandalism, acts of God, corrosive materials
Which Lutron shade systems does warranty 368-5115 cover?
Lutron's warranty policy 368-5115 covers these systems.
- Shade systems: Serena Shades, Sivoia Shade System, Palladiom Shade System, Contract Roller Shades, Caséta Shades
- Also: the manual shade system and the alternating current (a/c) shade system
Lutron treats use of a system as acceptance of the terms. Lutron prints the December 2024 policy in English, Spanish and French.
How is a claim made under the Lutron shading warranty?
Claims go to the Lutron Technical Support Center or a local Lutron sales representative, with the exact model number (368-5115). Lutron requires prompt notice within the warranty period and, when asked, the return of the defective part.
Lutron then repairs the part, replaces an external component, or credits a replacement under the five-year and eight-year schedule.
Which performance specifications are filed under Commercial honeycomb shades?
Lutron's performance specification 122400 is titled Section 122400, Window Shades, and 260943 is titled Network Lighting Controls, HomeWorks. Neither title states a shade size, rating or bracket; Lutron's honeycomb shade submittals sit under the Serena and Triathlon options.
