New Way fabricates, you sell and install. As of 2026, the retailer handles the end-customer conversation, the measurement (or you book us to measure), the install with your team, and the after-sales relationship. New Way handles fabrication in the Puncak Alam factory, dealer pricing on the open catalog plus exclusive lines, labeled delivery ready to install, and warranty support behind your end-customer quote. Registered retailers get a named contact, the dealer price list, access to the exclusive-fabric drop list, and proactive QC follow-up on the first two to three orders.

No. As of 2026, registered New Way retailers can quote Renson Fixscreen from a digital sample kit and a printed spec sheet without holding stock. New Way is an authorized Renson Fabricator, so the outdoor enquiry routes back to the same dealer program as the indoor catalog, on the same price list, in one quote and one delivery. A demo unit can be added to your showroom later if outdoor becomes a recurring part of your retail mix. Exact stocking arrangements are confirmed with the team.

New Way lead time on the open catalog is the fastest available in the Malaysia and Singapore market on a made-to-measure basis. As of 2026, every registered retailer gets a named contact, WhatsApp and email response within office hours, proactive QC follow-up on the first two to three orders, and a dealer program that briefs retailers ahead of seasonal fabric drops and motorized launches. Renson Fixscreen lead time is longer than the indoor catalog because the system is imported; exact dates are confirmed on each quote.

Every product New Way fabricates carries a 5-year warranty, confirmed in writing on each end-customer quote. As of 2026, that cover is backed locally by the team that fabricated and installed the shading, so when a callback question comes in two or three years later, the retailer has a clear answer to give.

The customer gets the same Aqara product either way. Through New Way, they get the Aqara Roller Shades hardware fabricated by an authorized Aqara fabricator (the only one in Malaysia, appointed 2024), wrapped with the New Way fabrication standard, with the New Way 5-year fabrication warranty on top of the Aqara product warranty, and one named contact for any question that comes up. As of 2026, the direct route leaves the customer dealing with two vendors. Through New Way it is one quote, one delivery, one contact, and you keep the dealer margin.

Yes. As of 2026, New Way fabricates indoor roller, Zebra, Roman, Wood Blinds, motorized Lutron and Aqara, plus Renson Fixscreen outdoor zip blinds, all from the same Puncak Alam factory and on the same dealer program. The retailer wins because the end-customer asking about the balcony does not have to call a second supplier, the wiring and finishes can be planned once, and the warranty path is one contact. As an authorized fabricator for Lutron, Renson, and Aqara, New Way carries the indoor and outdoor scope in one quote.